COVID-19 Advisory: Information for DAO Members READ MORE 1-800-284-7311

2021 Combined PYP and AGM

September 22, 2021 to September 24, 2021

12:00 PM - 5:00 PM


Registration is now closed. The in-person event is sold out. Please call the DAO office to be put on a waiting list in case of cancellations.


In accordance with the Provincial government’s new COVID-19 protocol (as stated Sept.1, 2021), all PYP and AGM attendees will be required to be fully vaccinated and provide proof of their vaccination status to attend the event. To that end, when picking up your name badge you will be required to show proof of complete vaccination.

As of September 22, 2021, Ontarians will need to be fully vaccinated (two doses plus 14 days) and provide their proof of vaccination as well as proof of identity (such as driver’s licence or health card) to access certain public settings and facilities. The only exemptions are for unvaccinated people with medical exemptions and people under 12 years old will also be permitted to enter these settings.

Dear Members,

We are very excited about this year’s in-person, combined Perfecting Your Practice® (PYP) and Annual General Meeting (AGM) event!
As the first in-person conference since the pandemic hit, we understand that you may be wary; but rest assured, we are working closely with the Resort to ensure all protocols are and will be followed.
As Government mandates are continuously changing, and with the number of fully vaccinated people increasing exponentially, we are very optimistic that this year’s event will go off without a hitch!
In the unlikely event that COVID-19 protocols require us to cancel the event, the DAO will gladly refund your PYP registration.

••• The AGM will now be a hybrid event due to the limited number of in-person seating. •••

This means some members will be in attendance in-person and some attending remotely.
Stay tuned for details on the hybrid AGM. If you have already registered to attend the AGM, you are still considered registered for the in-person event. No further registration is required.

We are looking forward to seeing all of you in person this September!
The DAO Board of Directors

– Registration is based on full capacity. Should social distancing be in effect, registration allowances may change. The DAO will prioritize delegates on a first come, first serve basis.


September 23-24, 2021
White Oaks Conference Resort & Spa
253 Taylor Road SS4
Niagara-on-the-Lake, Ontario L0S 1J0

The Denturist Association of Ontario's annual Perfecting Your Practice® (PYP) Conference, dedicated to Denturists and their staff, is Canada's largest and most comprehensive educational event for the profession. This year's conference will be held in conjunction with the 2021 Annual General Meeting (AGM) at beautiful White Oaks Resort in Niagara-on-the-Lake, Ontario.

CLICK HERE to download the digital PYP Conference Program

The AGM will take place at White Oaks Resort, on Friday, September 24, 2021 from 9am to 12pm.


Book Your Accommodations Early!

The White Oaks Resort is fully booked on the DAO Block!!

Members are welcome to call in to the White Oaks Reservations team (1-800-263-5766) to inquire about availability and if rooms are still sold out, can be placed on a wait list in case anything does open up.

If you are looking for alternate accommodations, these hotels are close by:

  • Hilton Garden Inn (905-984-4200)
  • Holiday Inn Express (289-362-2400)
  • Staybridge Suites (289-362-2400)

The DAO does not assume any responsibility for the booking or purchase of Delegate accommodations.


Zimmer Biomet Canada
The Patient Approach

Sponsored by Zimmer Biomet Dental Canada
Presented by Rob MacLeay DD

This session will provide a literature-based, systematic approach aimed at helping clinicians with treatment planning considerations and the decision-making process for patients who would benefit from implant-supported therapy. It is important to understand that patient preferences may be different from patient needs, clinical factors, and finances. The discussion will include an overview of the key clinical steps necessary for providing this care and the intricacies of explaining the treatment plan, as well as overcoming clinician bias regarding treatment planning.

Hiossen Implant Canada

Improving Patient Care and Productivity with Dental Implants

Sponsored by Hiossen Implant Canada
Presented by Dr. Azeem Sheikh

Do you REALLY want to improve your patient care and outcome?  Are you interested in making YOUR life easier and MORE productive by providing solutions that offer STABILITY?  Well.... you won't want to miss this session!  Welcome to the world of dental implants!  Dr. Sheikh has been working with denturists for over 15yrs, and is excited to share cutting edge techniques which focus on shortened treatment times and improved results for your patient.  Immediate implants with All on X and Locator treatment modalities will be reviewed.  In addition, Dr. Sheikh will share his pearls on improving Case Acceptance when presenting implant options to your patient.  The ultimate goal: Improving your patients' smile, confidence and overall quality of life while improving your productivity.

Vita North America
Embracing Emerging Digital Denture Fabrication with Traditional Best Practices

Sponsored by Vita North America
Presented by Marc Wagenseil DD, RDT

The era of digital dentures has arrived; are you interested in joining this market? Remember what matters most; FUNCTION. Learned from years of refining traditional best practices of conventional denture processing, a digital denture workflow now eliminates many of the laborious and tedious steps of manual production. Instead of pencils and waxing tools, digital tooling is used for model analysis, occlusal set-ups, smoothing of wax, and prosthetic fabrication. However, modern digital platforms allow for integration of traditional techniques as well to give you control of the workflow, making denture fabrication easier, not harder. Concepts of ‘Freedom of Centric”, lingualized occlusion, balance and function, combined with theory of patient / lab procedures to streamline denture set-ups, reducing errors and post insertion adjustments to increase profitability and patient satisfaction will also be addressed. Whether a small or large lab, dental technician or denturist, digital denture technologies can be smoothly assimilated into a thriving removables environment.  

Program Objectives:

  • Digital denture transformation into a laboratory environment
  • Incorporating removables experience and knowledge into a digital based workflow
  • Positioning denture teeth into a natural “state” of anatomical space; Traditional and Digitally
  • Understanding the relationship of anterior placement and angulation for desired patient outcome

Zahn Canada
Denture/Dental Hygiene Clinic: How to Adapt Your Practice to Include Dental Hygiene

Sponsored by Zahn Canada
Presented by Steve Montague DD

Learn and discuss how we came to implement a dental hygiene clinic into the denture clinic space, being sole proprietor of the business and what is required to take advantage of this opportunity by denturists.

bredent medical Canada

HANDS-ON SESSIONS*: The Affordable Overdenture to Improve YOUR Patient’s Quality of Life

Sponsored by bredent medical Canada
Presented by Dillon Guppta DD

Imagine a workflow that allowed the clinician to offer an overdenture treatment option without the hassle of impression copings, laboratory analogs, processing kits, or even chairside acrylics… It doesn’t sound real, does it? Join me at the upcoming 2021 PYP for a discussion regarding a new affordable, and simple treatment option now available in Canada. Topics discussed will revolve around the TiSi.snap abutment, competitively pricing this treatment option, and a hands on demo for the clinician to gauge how simple the retrofit procedure is!

Learning Objectives:

  • Learn about the TiSi.snap abutment which is now available for use in Canada!
  • Understand how to retrofit a denture chairside using retention.sil (hands on demo)
  • Strengthen your consultation skills by competitively positioning this treatment option in your clinical offerings
  • Enhance your clinical offerings with this simple, and economically friendly treatment option
  • Observe clinical highlights from around the world utilizing this technology

Emerald Dental Works

Dentures Created Through the Digital Process. A Live Demonstration From Scan to Finish.

Sponsored by Emerald Dental Works
Presented by Scott Gillespie: Reference denture scanning technique using Medit i700 and the T710.
Jennifer Dibben: Designing Denture in exocad.
Kevin Dillon: Discussing the new materials from Desktop Health.
Mark Rotsaert: General overview; what we are doing to fabricate Dentures in the digital workflow.

There are many ways to create a denture utilizing a digital process. This presentation will start by scanning of reference denture, followed by case design for the denture. This will demonstrate different material workflows. Lastly a live demonstration will be performed for the printing the new flexcera material.

Billing Tips & Tricks and DACnet™

Sponsored by The DAO
Presented by Mallory Potter

Get Your Questions Answered!

The Executive Director of The Denturist Association of Canada (The DAC), Mallory Potter, will be on hand to provide insights to help you in your billing processes. Do you have a treatment plan for a patient that you are unsure what procedure codes to use and in which way? Was a pre-determination or claim rejected or denied, but you know the patient has/had coverage? Do you have general questions about the Fee Guide and require direction? She can answer many Frequently Asked Questions and provide advice from insurance companies like ESI for the Non-Insured Health Benefits Program.

DACnetTM: The DAC, with the support of Provincial Associations (PA’s), insurance carriers, network suppliers and software vendors, has established a network that allows you to submit claims and pre-treatment plans electronically (EDI). This network provides you with an efficient method of sending information to insurance carriers and reduces the turnaround time for claim payment. Lost or delayed claim forms will become a thing of the past, and patient queries regarding procedures and coverage may be answered within minutes!

To get the most out of this session, be sure to email specific issues and questions you are having to before the course, so she can help chase down some answers beforehand.

Wednesday Golf with Friends

Wednesday, September 22, 2021 at 12:00 p.m. Split-Tee start. Golf Rate: $70 plus tax per person. This rate includes Green Fee and Cart Fee.
Royal Niagara Golf Club, 1 Niagara-on-the-Green Blvd, Niagara-on-the-Lake, ON L0S 1J0 Rain or Shine
Shuttles will do a continuous loop starting at 11am leaving from the hotel lobby to get golfers to and from the golf course.


As costs are incurred to guarantee meals, the DAO can not issue refunds for cancellations. HOWEVER, in the event that COVID-19 related issues cancel the in-person event, the DAO WILL reimburse your PYP registration fee. (This does not include accommodation which is a separate contract between yourself and the Resort.) The DAO reserves the right to make changes to the program, location, speakers or other without prior notice. Such alterations may occasionally be necessary due to circumstances beyond our control. We are not liable for any consequential loss arising from such changes. A conference program, with finalized itinerary and times, will be available at PYP. Registration is based on full capacity. Should social distancing be in effect, registration allowances may change. The DAO will prioritize delegates on a first come, first serve basis.